Error (209062): Flash Loader IP not loaded on device 0

I am trying to flash my pcie385n_a7 using "aocl flash hello_world_131_pcie385n_a7.aocx" The command never completes because of the following error(s):


Info: Command: quartus_pgm -c 1 flash.cdf
Info (213045): Using programming cable "USB-Blaster [2-1.5]"
Info (209060): Started Programmer operation at Tue Feb 18 16:08:03 2014
Error (209062): Flash Loader IP not loaded on device 0
Error (209053): Unexpected error in JTAG server -- error code 5
Error (209040): Can't access JTAG chain
Error (209012): Operation failed
Info (209061): Ended Programmer operation at Tue Feb 18 16:08:04 2014
Error: Quartus II 64-Bit Programmer was unsuccessful. 4 errors, 0 warnings
Error: Peak virtual memory: 1694 megabytes
Error: Processing ended: Tue Feb 18 16:08:04 2014
Error: Elapsed time: 00:00:07

Running "quartus_pgm -c USB-Blaster -a" gives this output:

Info: Command: quartus_pgm -c USB-Blaster -a
Info (213045): Using programming cable "USB-Blaster [2-1.5]"
1) USB-Blaster [2-1.5]
Unable to read device chain (JTAG chain broken)


I have checked over the usb blaster connections and they seem to correctly connected.

Am I missing something or is JTAG chain actually broken?